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Ergonomic
Regulation & Reality
Ergonomics
101 – Ergonomics
is the applied science of workplace design intended to reduce operator
fatigue and discomfort. Ergonomic injuries are cumulative in nature, and
involve chronic and repeated exposure to awkward positions and (series
of) movements, vibration, impact, etc. MSD, musculoskeletal Disorders
and CTS, cumulative trauma syndrome, most often involve the lower back
and upper extremities. Common diagnoses are low back pain, sciatica,
carpel tunnel syndrome, etc. They do not encompass the world of
instantaneous accidental injuries.
Political History of the
Ergonomic Regulation –
The concept that workplace ergonomic hazards should be regulated
originated about a decade ago at the beckoning of labor groups, as per
usual with any other occupational health and safety regulation. Business
interests had always countered that the etiology of ergonomic risks and
injuries were not clear and may not be causally related to workplace
exposures. Business felt that more studies should be conducted to verify
the nature of the relationship between workplace exposure and ergonomic
injuries before any such standard be written or implemented. In
Labor’s mind, the risk relationship was obvious enough with existing
data, and the consequences were too great to procrastinate any further.
For most of the past 10 years, OSHA’s appropriations bill contained a
bipartisan rider that explicitly forbade the agency to work on or draft
an Ergonomic Standard. In the past 2 years, the rider allowed OSHA to
write the Standard, but not publish it until after the release of the
National Academy of Science (NAM) 2-year study on MSDs in the workplace.
OSHA published the Final Ergonomic Standard in November of 2000 by
executive order, 2 months before the NAM study was released, and in
violation of its appropriation’s bill rider stipulations. The Standard
was thus hurried through public review and comment. It had not been
subjected to the usual agonizing drawn-out process. The Standard was
saddled with some very controversial and complex requirements that
ultimately sank it (see next paragraph).
With the advent of the new Republican administration and
Congress, the Standard was repealed by way of the Congressional Review
Act this March. This is the first time that the Act has ever been
enacted since its creation in 1996. It is entirely possible that a new
version of the Standard will be delivered within this Administration. Of
course, it will curious to see what approach would be taken.
Ergonomic
Standard’s Suicide Pill –
There were two issues that rendered the Standard seriously troubled, both
stemming from the requirement to provide 90% wage replacement to all
workers out on disability due to ergonomic injuries for the first 90 days.
Firstly, this would have, by all intent and purposes, nationalized the
worker’s compensation system. Over 80-90% of workers’ compensation
claims is ergonomic. This benefit requirement, along with its related
medical management procedural requirements, would have been superimposed
upon each individual state’s own internal workers’ compensation
system. This would have created mass chaos and certain procedural
impossibilities as some of the requirements are in conflict with, or at
the very least, out of alignment with, existing administrative legal
procedures. Secondly, this 90% wage replacement would have created two
classes of injured workers. Those with MSDs or CTDs like carpel tunnel
syndrome or sciatica, would receive 90% wage replacement for the first 90
days. Then there are the second class citizens of injured workers who may
have suffered equally or even more disabling, painful or fatal injuries,
like burns, falls from heights, motor vehicle accidents, explosions, etc.
They would receive benefits based on their own state’s worker’s
compensation rates, dismally lower than the 90% benefit rates for those
injured workers who happen to have the better fortune to have an ergonomic
cases. Undoubtedly, this was fundamentally unjust, penalizing and
rewarding injured workers based on the cause of their injury. Such
protocols would encourage a shifting of reported causes of injuries from
non-ergonomic to the ergonomic sort. It is arguable that this benefit
requirement would also make fraudulent claims even more lucrative.
Biological Etiology – The human design has been in transition for
quite a few million years now, harbors some defects within the context of our
modern lifestyles and first world or Western expectations, and underlies the
causes of ergonomic stress. The human body is not designed for such a long and
comfortable life span, as we in the West are experiencing. It tends to
deteriorate markedly by age 50. Physiological vulnerabilities abound,
particularly in the female form. Ergonomists, Human Factors Specialists,
Physiologist, Physical Therapists, Biologists, Anthropologists, Human
Ecologist and other less mercantile specialists have known for many years,
what the National Academy of Science’s (NAM) study, found and confirmed. It
found that genetic predisposition, congenital deformity, lifestyle,
psychology, culture (both workplace and ethnic), work related and non-work
related activities, all contribute to ergonomic stress and injury. To make
matters even more convoluted, the study found that psychological factors can
play a very significant role in the degree of stress and injury individuals
experience. How would OSHA have amended the Standard to reflect this new
finding? Ironically, both sides of the political fence cheered NAM’s
finding, asserting that this long awaited study justified their respective
positions. The NAM study established that MSDs are “work-related”. Labor
said they had been right all along and now business ogres must face the music
about their responsibility in abating the hazard. Business gloated in
response. Indeed, the study established the fact that MSDs are
"work-related”. It also said they were non-work activities related, and
genetic related, and lifestyle related, and psychologically and culturally
related. How could all the responsibilities and obligations for reducing
exposures and paying the costs of such injuries possibly be pinned onto
employers in the workplace, when it is only one of a myriad of inter-related
factors?
Compliance
Quandary –
Employers have always been, and still are required, to abate recognizable
hazards and provide a safe workplace under the General Duty Clause. OSHA
inspectors do not cite the General Duty Clause lightly in the first place.
This process is further scrutinized internally when citing ergonomic
hazards, due to the political backdrop. Ergonomic hazards cited under the
General Duty Clause require supervisor, regional director and national
level reviews before issuance. The inspector must also submit videotape
that explicitly documents the cited hazard. The inspector must clearly
establish that an ergonomic hazard exists and that the employer has
implemented no abatement method. No healthcare facilities have been cited
since the controversial Beverly case even though they are rife with
ergonomic problems because all healthcare institutions conduct employee
training, and have some semblance of a program that attempts to address
the issue, however effectively or ineffectively. Thus, this violation
issuance strategy is predicated on a clear, indisputable hazard, and the
complete lack of any employer response to the problem. Such citations
would start at approximately $3,500 to $5,000. They are subject to
discounts, negotiations, and even withdrawal by a competent defense.
Ergonomic
Economic Reality –
Compliance is not always the best or most compelling reason to properly manage
health and safety. All a business needs to do to find the motivation to
address ergonomic issues, is to look at its workers’ compensation insurance
premiums, and then calculate all the additional indirect costs associated with
those claims. Most likely, ergonomic injuries lead the list of claims in most
businesses. Once a person experiences a back injury, they are at greatest risk
than other people who have not, to experience another one. Besides the cost of
premiums, there is the operational and financial burden of working with
temporary workers, or less workers, paying overtime, exposing remaining
employees to greater exposure and stress, the cost of recruiting and training
for employees who do not return to work at all, etc. A risk assessment should
be conducted at every workplace as part of a comprehensive health and safety
program. A comprehensive audit should include, but a focused inspection can be
concentrated on, ergonomic hazards. Findings should be prioritized. A plan
should be developed to begin addressing the issues. Efforts should be
continuous and include employee feedback. This makes for good business
practices, regardless of the brief life or the quick death of an Ergonomic
Standard.
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